Last updated: 29 October 2026
1. Who We Are
TechnoStar operates the online store available at https://technostar.shop.
Website operator and data controller: SIA TechnoStar
Company registration number: *
Registered address: Elizabetes street 3 – 10, Riga, Latvia, LV-1010
Contact email: corp.technostar@gmail.com
The company operating the TechnoStar online store is responsible for processing personal data as described in this Privacy Policy.
2. Personal Data We Collect
We may collect and process the following categories of personal data, depending on how you use our website:
- Contact information: name, email address, telephone number and company name.
- Order information: billing address, shipping address, purchased products, order details and information required for invoices and payments.
- Business enquiries: company details, country of delivery, requested equipment, product models, quantities and project requirements submitted through our contact or quotation forms.
- Customer reviews: product ratings, review text and the name or display name associated with a submitted review.
- Account information: details provided when creating and maintaining a customer account, if account registration is available.
- Technical information: information such as IP address, browser type, device information and website access logs, where collected by our website or hosting provider.
- Cookie information: information stored through cookies and similar technologies, as described in Section 8.
We request information that is reasonably necessary to provide our services, process orders and respond to enquiries.
3. Why We Process Personal Data
We process personal data for the following purposes:
Orders and customer accounts. To process purchases, arrange delivery, provide order updates, manage customer accounts and handle returns or complaints.
Business enquiries and quotations. To respond to requests for prices, product availability, technical configurations, bulk purchases and delivery arrangements.
Payments and accounting. To process payments, prevent fraud, issue invoices and comply with applicable tax, accounting and other legal obligations.
Customer reviews. To display and moderate product reviews and ratings submitted by customers.
Website operation and security. To maintain website functionality, diagnose technical problems, prevent abuse and protect the store against fraudulent or unauthorised activity.
Marketing communications. Where applicable, to send promotional communications when permitted by law and when the required consent has been obtained. You may unsubscribe from marketing emails at any time.
Depending on the circumstances, our legal basis for processing may be the performance of a contract, steps taken at your request before entering into a contract, compliance with a legal obligation, your consent or our legitimate interests, where those interests do not override your rights and freedoms.
4. Online Orders and Payments
When you place an order, we process the information necessary to fulfil the transaction, communicate with you, arrange delivery, provide customer support and meet our legal obligations.
Payments may be processed by third-party payment providers made available during checkout. Those providers may collect and process payment information under their own terms and privacy policies.
We do not intend to store full payment card details on our website unless this is expressly disclosed and lawfully implemented through an appropriate payment service.
5. Business and Enterprise Enquiries
If you submit a quotation request or contact form, we process the information you provide to understand your requirements and respond to your enquiry.
This may include your name, company, business email address, telephone number, delivery country, requested equipment, product model or SKU, quantity and project details.
Your enquiry information may be delivered to the store’s designated email inbox and processed by service providers involved in operating the website and delivering email.
Please do not submit passwords, payment card details or other unnecessary sensitive information through our enquiry forms.
6. Sharing Personal Data
We may share relevant personal data with trusted service providers where necessary to operate the store and provide our services. These may include:
- Website hosting and technical service providers.
- WordPress, WooCommerce and form-processing tools used to operate the website.
- Email and communication service providers used to receive and respond to enquiries.
- Payment processors, delivery companies and logistics providers involved in fulfilling orders.
- Accountants, professional advisers and public authorities where required for lawful business or regulatory purposes.
We do not sell personal data to third parties.
Service providers receive only the information reasonably necessary for their respective purposes and must handle personal data in accordance with applicable requirements.
7. International Data Transfers
Some service providers may process personal data outside the European Economic Area.
Where personal data is transferred internationally, we will apply the transfer safeguards required by applicable data protection law, where those safeguards are necessary.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions.
WooCommerce may use cookies or related storage to maintain shopping cart contents, support checkout and remember certain customer session information.
We may also use other cookies or technologies if additional functionality, analytics or marketing tools are enabled.
Where consent is legally required for non-essential cookies, those technologies should only be activated after the required consent has been obtained. You can also manage cookie settings through the controls provided on the website, where available.
Disabling essential cookies may prevent some website functions, including shopping cart or checkout features, from working correctly.
9. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, taking into account applicable legal obligations.
- Order, invoice and accounting records are retained for the periods required by applicable law.
- Business enquiries are retained for as long as necessary to respond, manage follow-up communications and address any resulting business relationship or legal issue.
- Customer account information is retained while the account remains active and for any additional period required by law.
- Customer reviews may remain published until they are removed, subject to applicable legal obligations.
- Technical logs and backups are retained according to operational, security and service-provider retention requirements.
When personal data is no longer necessary and there is no legal reason to retain it, we will take appropriate steps to delete or anonymise it.
10. Your Data Protection Rights
Under the GDPR, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal data where the legal conditions are met.
- Request restriction of processing in applicable circumstances.
- Object to processing where the law provides that right.
- Request data portability where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a competent data protection supervisory authority.
To exercise your rights, contact us at corp.technostar@gmail.com. We may need to verify your identity before responding to a request.
You also have the right to lodge a complaint with the Latvian Data State Inspectorate or another competent supervisory authority.
Official information: https://www.dvi.gov.lv/en
11. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Third-Party Websites
Our website may contain links to third-party websites, including manufacturers, suppliers and payment service providers.
We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing them with personal data.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, services, data processing practices or legal requirements.
The latest version will be published on this page with its updated revision date.
14. Contact Us
For questions concerning this Privacy Policy or the processing of your personal data, please contact:
TechnoStar Online Store
Data controller: SIA TechnoStar
Email: corp.technostar@gmail.com
Website: https://technostar.shop