Terms & Conditions

Last updated: 29 October 2026

1. General Information

These Terms & Conditions apply to the use of the TechnoStar online store available at https://technostar.shop and to purchases made through the website.

The website offers computer hardware, graphics cards, servers, workstations, components, networking equipment and related products.

Store name: TechnoStar
Legal seller: SIA TechnoStar
Company registration number: *
Registered address: Elizabetes street 3 – 10, Riga, Latvia, LV-1010
Contact email: corp.technostar@gmail.com

By using the website or placing an order, you agree to the applicable terms described below. Mandatory consumer rights under applicable law remain unaffected.

2. Products and Product Information

We aim to provide accurate descriptions, specifications, photographs and other information for all products listed on the website.

Product images may illustrate the product and may not show every accessory or item included in the final delivery. Please review the product description and specifications before ordering.

Specifications, compatibility, included accessories and configuration may vary by manufacturer, model and product version. Customers should verify compatibility with their intended system before purchasing.

If you require additional technical information, please contact us before placing an order.

3. Prices and Taxes

Prices are displayed in euros (EUR).

Where applicable, VAT and other taxes will be calculated and displayed according to the relevant tax rules and the customer’s transaction details. Any delivery charges or other additional costs applicable to an order will be disclosed before the order is completed.

Promotional prices and discounts apply only during the stated promotional period or while the relevant offer remains available.

If an obvious pricing or technical error occurs, we will contact the customer to clarify the situation before proceeding, subject to applicable law. We will not use this provision to override mandatory consumer rights.

4. Orders and Order Confirmation

Customers may place orders through the checkout process where available. Certain professional products, AI platforms, servers or high-value equipment may be offered through a quotation or enquiry process.

Submitting an order or quotation request does not by itself guarantee stock availability or supplier confirmation.

We will communicate relevant order details, payment requirements and any availability issues to the customer. Where a requested product cannot be supplied, we will contact the customer regarding the available options and any refund required by law.

A quotation may be subject to confirmation of the product model, configuration, quantity, supplier availability, price and delivery arrangements.

5. Payment

Available payment methods are displayed during checkout or communicated as part of an individual quotation.

Orders may require payment confirmation before dispatch or procurement, as disclosed during checkout or in the applicable quotation.

Customers must provide accurate billing and contact information. We do not ask customers to send payment card details through ordinary email or contact forms.

6. Delivery

Available delivery methods, estimated delivery times and applicable delivery charges will be communicated during checkout or in the relevant quotation.

Delivery times may depend on product availability, supplier lead times, shipping arrangements and the destination country.

If a delivery deadline has been agreed, or applicable law sets a delivery deadline, we will comply with the relevant contractual and legal requirements.

Customers are responsible for providing a complete and accurate delivery address and for checking the delivered goods upon receipt.

If a parcel arrives visibly damaged or a product appears to be missing or incorrect, please contact us promptly and retain relevant photographs and packaging where possible. This does not limit any statutory rights.

7. Returns and Right of Withdrawal

Consumers purchasing goods online have statutory rights under applicable consumer protection law, including the right to withdraw from many distance purchases within 14 days of receiving the goods, subject to legal conditions and exceptions.

Where the right of withdrawal applies, customers must notify the seller within the applicable time limit and return the goods as required by law. The seller will provide the legally required refund in accordance with applicable deadlines and conditions.

Certain statutory exceptions may apply to particular products or circumstances. Any exception will apply only where permitted by law.

Nothing in these Terms & Conditions excludes or restricts mandatory consumer rights.

For instructions on how to request a return or exercise a right of withdrawal, please contact us at corp.technostar@gmail.com. Any additional return instructions published on the website will apply insofar as they are consistent with applicable law.

8. Product Warranty and Consumer Rights

Products are covered by any applicable manufacturer warranty and by mandatory statutory rights that apply to the transaction.

Manufacturer warranty conditions, where offered, may vary by product and manufacturer.

Nothing in these Terms & Conditions removes or reduces statutory rights relating to